Web Client - Configuration for Printing


Part of: Evergreen Configuration


There are two methods for printing in the web client: using the standard print dialog or using the Hatch printing extension.

Standard browser print dialog

Standard browser print dialog requires staff to manually click through a print dialog for every print request. This option will work if you do not print from evergreen often and do not mind manually clicking print.

Hatch managed printing

Hatch is a small program that supports more complex, auto-print options when specific types of print requests go to specific printers. For example, you want all check out slips to print to a slip printer and the Hold Pull List to print to a standard printer every time, without selecting or changing printers. You need to install Hatch to do this.

This option is best if you have frequent print jobs sent to different types of printers.

Configuring Hatch requires installing several applications, including Java, the Hatch Web Client extension, and the Hatch extension for Chrome.

Set up Hatch managed printing

  1. Download Evergreen's Hatch extension
hatch download.png
NOTE! The current version is 0.3.2, required for Evergreen v.3.6
  • Click the downloaded file to install
  • You may receive a note from Windows warning you that it has protected your PC. Click the link on this screen that says "More info"
hatch install 1.png
  • Then, click the button that says "Run anyway"
hatch install 2.png
  • Follow the prompts to install Hatch, including any prompts that may tell you that you may already have the version of Hatch installed
  1. If you have installed Hatch and it has not installed the Chrome extension, you may have to add it manually.
    • Click here: Hatch Native Messenger to open the Chrome Web Store page for the Hatch extension
      WebClient HatchConfig ChromeExtension.png
    • Click Add to Chrome
    • Click Enable Extension

Configuration Hatch Print Service in Evergreen

  1. Open the web client and go to Administration > Workstation
  2. Click Print/Storage Service ("Hatch")
  3. Check "Use Hatch for Printing"

Hatch PrintStorageService.png

ALERT! DO NOT check Store Local Settings in Hatch or Store Offline Transaction Data in Hatch - these can cause the web client to fail, aka the "white screen of death"

Configure Printer Settings

Once Hatch is configured, you must set your default printers and settings, for directions see: Evergreen Configuration Printer Settings

Configure Print Templates

After setting the printer defaults, configure your receipts; to view receipt template defaults and get tips on customizing templates, see: Evergreen Configuration Print Templates
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