System Meeting October 21, 2016

Page authors: Main.jhayes RonKirsop Main.pfinnerty KathrynRiedener

Selection Lists

J and YA publisher preview books will be available for review.

Announcement Links

• Annual Meeting Recap (Lauren) - consensus at system mtg was that having a speaker is a draw for the Annual Meeting.
• Tax Cap Recommendation (Lauren) - Contact Lauren if you need clarification
• Support for Your 2017 Budget Vote (Ron) - PLS can help with the process leading up to your library vote.
• Legislative Breakfast - October 28, 2016 (Ron) - Have heard that Kolb, Gallivan, and Barbara Collins (Nojay) plan to attend
• NYLA (Ron) - reminder: scholarship awardees will share what they learned at an upcoming system meeting
• Holdings staff workshop, Tuesday, 10/25 (Kathryn) - have 32 registered so far
• Big Blue Blocks (Heidi) - PLS has 3 sets and is working out the details for libraries to borrow. Contact Heidi if interested. Purchased with a grant from Senator Nozzolio.
• Free Stuff in Small Meeting Room (Heidi)
• YouthYak after System Meeting (Heidi)
• Preview Books Collaborative Space (Heidi)
• phishing scam emails (Bob) - Be suspicious of emails asking for re-validation or over quota. PLS will NOT ask you to validate. Call PLS if you would like to adjust your email capacity.
• Digitization (Lindsay) - funding thanks to Sen Nozzolio; 100 reels will be digitized, then published available in the catalog
  • Open House event at Arcade showcasing ancestry.com; button maker & ozobots; ebooks & zinio
• Thanks to the Local History Interest Group for all their hard work with inventory and prioritizing projects for digitization
• Pop-up Library (Lauren) - Bob suggests checking the space/location you plan to use the pop-up library to be sure connection is adequate. Heidi reminds
  that your library can borrow part of the pop-up components if you do not need all pieces.

Sharing

• Welcome Kristy, Adult Services Librarian, Wood Library
• Congratulations to Ruth Freier, new director at Gorham Library
• Elly (Victor) will be a judge at the NYLA Battle Decks event (improv meets public speaking)
• Frank (Livonia) posts FB updates of their library expansion project. Cement will be poured next week, and project is projected to be completed in June 2017.
• Julia (Macedon) attended ComicCon in NYC. Lots of people and lines. Suggests maybe attend events closer to home. Third annual #FLCC ComiCon planned for Oct. 25
• Mary - Wood Library in partnership with Community Reading Partnership & Finger Lakes Community College held Canandaigua Book Fest. Over 300 people attended. Use the Pop-up Library.
  Event included: costumed characters, 10 authors & illustrators, meet & greet and photos, puppet shows, Readers reading, craft area w/ activities based on books, balloon animals
• Erin, Castile's Cordelia A. Greene Library - moved children's & teen area upstairs and moved adult section downstairs. Is working out very well.
• Jessica (Perry) - received a donation to digitize 45 years of the Perry Herald

Registration: http://pls-net.org/event/system-meeting-mystery-shopper-report

Program: Mystery Shopper Report

Nearly half of Pioneer's member libraries participated in a secret Mystery Shopper program to evaluate the customer service experiences of their patrons…. and the results are in!

Katelin Pellet and Mary Hadley of Causewave Community Partners will explain the Mystery Shopper process, present the data, and answer your questions.

The report is fascinating and will give all of us the opportunity to think about how we can deliver the best user experience in our libraries.

Program Materials

System Meeting Documentation

Post-meeting Events

• Noon - Youth Yak http://pls-net.org/event/youth-yak-0
• 12:15 - TEI Landmark Presentation & free lunch PLEASE register: http://pls-net.org/event/tei-landmark-audio-presentation-and-free-lunch

Link to previous Meeting

SystemMeeting20160916