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Patron Items Out

v.3.3

About

The Items Out list displays all current checkouts, Lost items, and Claims Returned Items associated with the patrons account. It is also the interface staff use to manage, update, and investigate current patron loans.

Items Out List

Items Out is composed of three types of circulations: Items Out, Other/Special Circulations, Non-Cataloged Circulations. Use the Column Picker to customize the information that displays in these lists.


ItemsOut 332.png

Other/Special Circulations

Claims returned items and lost items


ItemsOut OtherSpecialCirculations 332.png

Non-Cataloged Circulations


ItemsOut NonCatalogedCirculations 332.png

To print date due slips for current items out,
  1. Select the desired items
  2. Open Actions
  3. Click Print Item receipt
Example single item slip:
ItemsOut PrintItemreceipt-selected 332.png

Example all items slip:
ItemsOut PrintItemreceipt-all 332.png

Edit Due Date

If staff notice that an item checks out with the wrong due date, it can be changed after the fact from the Items Out list.
  1. Select the loan to edit
  2. Open Actions
  3. select Edit Due Date
  4. Using the calendar widget set the correct date

ItemsOut EditDueDate 332.png

Mark Lost (By Patron)

Overdue loans will be marked lost by the system 6 weeks after the last due date. If a patron declares that an item is lost and that they are willing to pay the replacement cost, staff can manually mark an item lost at any point.


ALERT! Be sure that the patron wants to declare the item lost. There is no opportunity to back out of the process and once an item has been marked lost, it cannot be undone.

  1. Select the loan to mark lost
  2. Open Actions
  3. Select Mark Lost (By Patron)
  4. The loan will disappear from the Items Checked Out list, and move to the Other/Special Circulations list
  5. A Lost Materials bill will appear in the Bills list

Mark Claims Returned and Mark Never Checked Out

When a patron claims that they have returned an item or never checked it out, PLS recommends leaving the item as a regular checkout on the patron account, requesting that the patron search for the item, and searching the library for the item. Ultimately the library must decide if they will hold the patron responsible for the material, considering the item lost and billing the patron, or, if the library will not hold the patron responsible, and dishcharge the item from the patron account and mark it missing.

Using either Mark Claims Returned or Never Checked Out removes the item from normal circulating status, so it will not accrue overdue fines, or ever become lost by the automatic process.

Both functions, if used, will update counters in the Patron Edit page that track how many times a patron has claimed returned or never checked out.

Renew, Renew All, Renew With Specific Due Date

Use Renew to renew single or selected loans from the Items Out List, Renew All will renew all items in the list even if they are not selected. A renewal loan period starts on the renewal date - it does not add the new loan period after the current due date. Be sure to renew only items that are close to their due dates to avoid losing time.

Renew With Specific Due Date allows the renewal to be processed with a non-standard loan period.

Check In

Check in from Items Out can be used to clear an item from the patron's record that cannot be scanned in Check In, or to save steps of opening a Check In tab.

Add Billing

Add Billing is used to add a manual bill to an existing circulation transaction. For example, if a library wishes to create a manual bill for a damaged item, use Add Billing which would link the item title, circulation date, and other information to the bill.


ItemsOut AddBilling332.png

A similar function, with the same name, is accessible from patron Bills which is used to add a manual bill to an existing bill transaction.

Show Last Few Circulations

Show Last Few Circulations opens the copy in Item Status > Circ History List, in a new tab, to display three previous circulations transactions. If the same person renewed an item twice, this would show only that person's transactions.

Show Triggered Events

Show Triggered events opens the copy Item Status > Circ History List, in a new tab. Triggered events include things like notices.
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