OWWLUG Meeting, Friday, February 26, 2021

Remote via GoToMeeting

• OWWLUG Meeting, Friday, February 26, 2021
  • OWWL Docs -- search tips
  • How to decipher returned SMS messages
  • Tickets, please
  • Password & confidentiality best practices
  • Evergreen 3.6 -- Overview of new features
    • Circ
    • Holdings Maintenance
    • OPAC & patron experience
    • Staff catalog (recap)
  • Meeting Notes & Questions

OWWL Docs -- search tips

• There's more than one way to get to what you're looking for!

How to decipher returned SMS messages

From: "yourlibrary" <yourlibrary@owwl.org>
To: "yourlibrary" <yourlibrary@owwl.org>
Sent: Monday, February 22, 2021 2:47:17 PM
Subject: 1 hold(s) ready (674161)

Error: Invalid user address
Error message below:

550 - Requested action not taken: no such user here

Message details:
Subject: 1 hold(s) ready (674161)
MAIL FROM: yourlibrary@owwl.org
RCPT TO: 585394826@vtext.com
From:
Your Public Library <yourlibrary@owwl.org>
To:
585394826@vtext.com

Size: 2.2 KiB

Tickets, please

• evergreen@pls-net.org
• support@pls-net.org
• cataloging@pls-net.org
• originalcataloging@pls-net.org

Password & confidentiality best practices

• Written passwords
• Notes and alerts on patron accounts

Evergreen 3.6 -- Overview of new features

Slideshow

Circ

• Sticky dates on backdating checkins
• Testing notification preferences
• Updating hold notification preferences
• Mark items Discard / Weed
• Changes to marking items missing & damaged
• Location links in billing

Holdings Maintenance

• Copy / paste multiple barcodes for batch editing
• Circ modifiers display for batch edits
• Preloaded audio format

OPAC & patron experience

• "Reason" code removed from autorenewal notifications
• Library info in patron account preferences
• Testing notification preferences
• Updating hold notification preferences

Staff catalog (recap)

• How to access (and how to avoid!)
• Overview of search
• New "actions" button
• Shelf browse
• Catalog preferences
• Where to find record summaries
• Placing holds
• Hold displays on records

Meeting Notes & Questions

For test notifications in Evergreen 3.6: Who is the sender and what does the notification say?

Email:

To: patron@example.com
From: yourlibrary@owwl.org
Date: Tue, 23 Feb 2021 19:26:54 -0000
Reply-To: yourlibrary@owwl.org
Subject: Email Test Notification
Auto-Submitted: auto-generated

Dear Alvin Nybody,

This is a test of the email associated with your account at _ Library. If you are receiving this message, your email information is correct.

Sincerely,
_ Library

Contact your library for more information:
(Library contact info)

SMS:
Subject: Test Text Message

This is a test confirming your mobile number for __ Library is correct.

Sincerely,
____ Library

Contact your library for more information:
(Library contact info)

Can a library verify an Online Patron's identity and/or address if the patron was issued a card by another library? Yes. This was confirmed by EAC on 3/1. It would be best practice for a library updating a patron's profile from Online Patron to Patron to get in touch with the patron's home library to let the home library know.