Evergreen Advisory Committee Meeting, Monday, July 12, 2021

Agenda

1. Welcome to EAC!
   • Structure
   • Roles
   • Meeting schedule
2. Goals for the year
   • From PLS:
     • Review OWWL Policies
       • Is anything out of date?
       • Are there any policies that are no longer applicable?
       • Are there any policies missing?
     • Review reports
       • What new reports are needed?
       • Should there be an expected processing schedule?
   • What would you like Evergreen to do better? What would you like Evergreen to do that it’s not doing at all?
3. Systems Access Policy
   • Reminder about this policy (previously discussed at PLSDAC)
   • Undergoing revision
4. Phone number requirement for patron registration
   • Put in place in July 2020 for requirement for patron self-registration
   • Discussion on pls-l listserv about a month ago
   • Should phone numbers be required?
5. COVID blurbs in notices: Should these still be in the notices?
   • Hold Notification Emails:

     Hold Available; Open for Important Pickup Message
     The item you requested is available for pickup from the [% target.0.pickup_lib.name %]. OWWL libraries are handling checkouts differently across the system. Please call or visit your library's website to confirm pickup arrangements. Information can be found at: http://www.owwl.org/libraries

   • Hold Notification SMS Messages:

     Please call or visit your library's website to confirm pickup arrangements. Information can be found at: http://www.owwl.org/libraries

   • Pre-Due Notification Emails:

     Please note: If you have already returned your items, please disregard this notice. When you return items, they may remain on your account for several days, but no overdue fees will accrue. For your safety and the safety of library staff, current recommended safety protocols include quarantining returned items for a set number of days. Items will be checked in by library staff once the quarantine period has passed. Once checked in, these items will no longer appear on your account.

   • Autorenewal Notification Emails:

     Please note: If you have already returned your items, please disregard this notice. When you return items, they may remain on your account for several days, but no overdue fees will accrue. For your safety and the safety of library staff, current recommended safety protocols include quarantining returned items for a set number of days. Items will be checked in by library staff once the quarantine period has passed. Once checked in, these items will no longer appear on your account.

6. Other COVID reminders:
   • Hold notification emails and SMS messages: 2-hour delay (previously 30 minutes)
   • Hold limit
   • 7-day grace period still in effect
   • 7-day overdue emails not running
7. Update on Permissions Restructure and Individual Logins
8. Q&A

Minutes